Evolve Your Business with VoIP

IT Pros Management provides state-of-the-art Cytracom hosted VoIP solutions. Unlike traditional PBX systems, it's delivered without the expensive setup and bulky hardware. Because hosted VoIP is cloud-based, installation is quick and you are able to seamlessly integrate multiple locations. With well over 150 enterprise-class features, you'll save time and money, scale freely, connect employees anywhere, and have an entire team to support your needs.

Key features include:

  • Voicemail to text/email
  • Personal assistant
  • Hunt groups
  • Company directory
  • Custom on-hold music
  • Time of day routes
  • Do not disturb
  • Custom caller ID

Benefits

  • 24x7 support
  • Simple phones
  • Advanced phone service
  • Crystal-clear, HD voice
  • Business continuity
  • Seamless phone to PC integration
  • In-depth call insights
  • Over 150+ features

Transform Your Business

With VoIP, you're giving your team the ability to be productive on the road or in the office. With over 150+ enterprise features, we have what you need to transform your business.

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We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

What Our Clients Say

Responsive, Professional and Knowledgeable

The implementation of Office 365, which was done by IT Pros Management went very well. The process was well defined for us by Randy Maritnez. The implementation was very smooth and professionally done. IT Pros Management has been our outsourced I.T. service provider for many years. It has been a pleasure working with Randy and IT Pros Management. They have always been responsive, professional and knowledgeable.

I have a great deal of peace of mind knowing that our servers are backed up daily and that if anything were to go wrong with our in-house servers that we will be up and running within hours due to Randy’s recommendations and service. Whenever we have any I.T. issues, IT Pros Management has been very responsive and almost always is able to fix the issue quickly. The cost to have our systems/server go down and the time to find a service provider would be far greater than IT Pros Management’ fees. I am able to focus on the core business and not worry about I.T. issues because IT Pros Management takes care of that very well.

Chris Amano Zaszou Business Services, Inc.

High Quality Service

IT Pros Management, delivers a high-quality standard of service and is always prompt.

Christine Stewart Sales Representative
Youngblood Mineral Cosmetics

Timely Service and Accountability

I have worked with the IT Pros Management team for a year and have nothing but praise for their technical support. Once you submit a request via email, you will receive an immediate notification that the request has been received and typically the issue is assigned and addressed with any follow-up questions, next steps, or complete resolution within a short time period. We have a significant amount of equipment, proprietary systems, and varying computer skills from our team members. IT Pros Management is able to interact appropriately with all team members and address or resolve issues professionally and in a timely manner. They have my highest recommendation for service and accountability.

Russell Davis Vice President Human Resources
Bet Tzedek

Responsive!

The implementation of Office 365 was seamless. IT Pros Management provided helpful instructions throughout. I haven’t had any issues, though if that were to change, IT Pros Management has been quite responsive.

Andrea Schneider Pro Bono and Volunteer Coordinator
Bet Tzedek

Support Services Are Exemplary

IT Pros Management did an exceptional job setting up my home office. Not only was the setup done quickly and correctly, they were also able to answer any and all questions that I had on the spot.

For years I’ve been an IT Pros Management customer and I can honestly say their technical support services are exemplary. Their response time is amazing and their knowledge is 2nd to none.

No matter what the issue maybe IT Pros Management will identify the problem and provide a solution within a timely fashion, guaranteed!!!

William Wilson Senior Account Executive
Vapor Nation

We love the human touch. IT Pros Management is technically proficient, they are excellent when it comes to the human relationships. They are responsive, friendly, and explain everything in easy to understand terms. IT Pros Management is willing to work with our team to make sure the work suits our office and our team members. 

Diego Cartagena CEO
Bet Tzedek Legal Services

IT Pros Management completely handles all our IT issues from end-to-end. They do not pass the buck or the blame. IT Pros Management handles it all. In the end, it comes down to their service. Their response times are excellent, and the result is great.  They do not over- or under-engineer solutions because they know how to communicate!

Jeanne Amano President & CEO
Zaszou Business Service

The speedy response from IT Pros Management to the issue was great! IT Pros Management is attentive and courteous. Don’t hesitate to give them a call! 

Marisa Aguayo Senior Officer
National Immigration Law Center

Smooth Transition to Office 365

IT Pros Management’ implementation and management of Bet Tzedek’s Office 365 solution has been ideal. There were many, including myself, that were nervous about the transition. There are so many stories out there of problems going wrong when you make such major changes. It couldn’t have been smoother. There wasn’t as much as a hiccup, with people not really noticing any major changes. Of course, those of us who make extensive use of Outlook noticed a change, and that was that things got easier. It was great having full and ready access to my emails both on my desktop, on my phone, and through any device connected to the internet. It has allowed me to be productive in ways that I didn’t have available before. IT Pros Management was great during the entire process, keeping us informed and updated, and always willing to solve any questions. They continue to assist with any questions or concerns.

Diego Cartagena, Esq. Vice President, Legal Programs
Bet Tzedek

Attentive and Courteous

The speedy response from IT Pros Management to the issue was great! IT Pros Management is attentive and courteous.

Marisa Aguayo Sr. Officer, Institutional Giving
National Immigration Law Center

Responsive

IT Pros Management staff are able to fix our technical issues in a reasonable period of time. They come out when they need to and work remotely when able. They do well and are responsive partners in IT matters.

Ruth Ern Accounting/HR Manager
Youngblood Mineral Cosmetics

Quick Service

Office 365 is a very convenient system. I am able to access remotely and is a great system. If there are any issues IT Pros Management handles right away.

Ciria Cordero Director of Finance
Cesar's Way

Highly Recommend

I am happy to say that IT Pros Management, has been excellent. I would highly recommend IT Pros Management services and company to anyone.

Russell Davis Vice President Human Resources
Bet Tzedek

The friendly technician was professional and had a rapid response to resolve the issues in a timely manner.

Zoe Engel Bet Tzedek

Ernie & Mario are super stars! They always respond swiftly and positively.

Thank you.

KC Jones Zaszou Business Services, Inc.

With the professional and helpful technician my technical dilemma was solved exceptionally quick.

Ellis Linehan Zaszou Business Services, Inc.

My technical issues are always resolved in a timely manner with excellent, friendly, and knowledgeable service from the technicians at IT Pros.

Nina Torres National Immigration Law Center

I appreciate your company’s efforts throughout 2018. I have asked for help many times, and everyone has been helpful, especially Ernie and Mario. Thanks again.

Zaszou Business Services

Very Happy

Hi Silvia we’re very happy with IT Pros consultants all the time. They’re great.

Jen Petrovich Chief Financial Officer
Bet Tzedek Legal Services

Quick Resolution and Friendly Demeanor

My technical support issue was resolved very quickly. Ernie contacted me and was able fix my problem very quickly. Every time Ernie assists me I appreciate his friendly demeanor.

Alvaro Huerta Attorney
National Immigration Law Center

Very Impressed

We had an issue with our network scanner, so we contacted IT Pros Management. Randy was dispatched and was able to fix the scanner issue very quickly. Randy also checked in with a few of our staff to make sure they were doing well. He was very professional and kind. I was very impressed with the level of service provided.

Kayli Baker Office Manager
Zaszou Business Services Inc.