I have worked with the IT Pros Management team for a year and have nothing but praise for their technical support. Once you submit a request via email, you will receive an immediate notification that the request has been received and typically the issue is assigned and addressed with any follow-up questions, next steps, or complete resolution within a short time period. We have a significant amount of equipment, proprietary systems, and varying computer skills from our team members. IT Pros Management is able to interact appropriately with all team members and address or resolve issues professionally and in a timely manner. They have my highest recommendation for service and accountability.
Vice President Human Resources
The implementation of Office 365, which was done by I.T. Pros for Business went very well. The process was well defined for us by Randy Maritnez. The implementation was very smooth and professionally done. I.T. Pros for Business has been our outsourced I.T. service provider for many years. It has been a pleasure working with Randy and I.T. Pros for Business. They have always been responsive, professional and knowledgeable.
Zaszou Business Services, Inc.
No worries, we advise all potential clients to take their time choosing their IT support provider. While you’re deciding, we’d like to offer you a totally free, no strings attached, onsite evaluation of your IT environment, so you know exactly what issues need to be addressed once you’ve chosen an IT solutions partner.
At no cost and absolutely no obligation, one of our senior consultants will visit your office to conduct an IT Business Assessment that will reveal vulnerabilities and provide you with a comprehensive report detailing the steps to eliminate those risks, for FREE!
Since 2011, IT Pros Management Inc. was founded under the belief that our technical expertise, knowledge of business and our friendly service offering is enough to attract quality clients and keep our existing clients happy and productive.
IT Pros Management’ founding principles:
IT Pros Management technical team has a total of 30 plus years of combined technical service experience. We use our extensive experience to help your company or organization manage and maintain your IT environment in today’s ever changing and risky IT landscape. We not only focus on training our staff on cutting edge technology but also on delivering a friendly customer service experience to our clients and their staff.
We bring tremendous VALUE for Small to Medium Size Businesses and Non-Profits:
We offer a 1 Hour or LESS GUARANTEED Response to ALL Service Calls. We will acknowledge and respond to ALL your Service Requests within 1 Hour or LESS. Once we receive your request we will start working toward resolving the issue and keeping you and your staff up to date on the resolution process. We routinely resolve our clients service requests within the 1st hour.
Your business depends on your IT systems. We’re confident that that our Comprehensive IT Support Plans, Cyber Security and Business Continuity Solutions can provide your business or non-profit with the level of friendly, quality and affordable IT Support and Services that you need and should expect.