IT Support in Pomona, CA

Technology That Actually Works For You

Fast, reliable IT support that keeps your business running smoothly without the constant headaches.

Hear from Our Customers

IT Pros Management Inc | IT Services | Cybersecurity

5.0

21:42 11 May 23

Working with IT Pros has been an absolute pleasure. Their team is not only knowledgeable in their field but also dedicated to providing top-notch service and support. I'd definitely recommend.

Nik Bars

20:16 04 May 23

IT Pros has always been responsive and able to resolve my issues in a timely manner whenever I've had computer issues come up. They have a great team and I'd definitely recommend them!

Maral Ishkanian

22:43 25 Apr 23

I contacted Alejandra Andrade to help resolve issues, including not receiving emails, in connection with our new email account. Alejandra made the impossible happen by digging deep into the issues and finding a solution that worked for our team. Thank you Alejandra and IT Pros for your excellent service!

Enrique Vizcaino

23:25 24 Apr 23

IT Pros gets the job done. in terms of the handful of requests I've made to the team, all of them were addressed accordingly. The turnaround was so fast on some of my tech problems that I missed some of their calls. They responded that quickly! In a good way, they're present to help. There was a system issue that affected many people besides me. Even though this concern took a bit longer to get fixed, I'm glad it was completely taken care of with no further maintenance needed. The team is very supportive, always on time with their feedback, and always available. I have enjoyed working with this team and I can't stress enough how loyal they are.

Melissa Dudum-Maya

22:17 21 Apr 23

Lupe & the entire team at IT Pros Management are wonderful! Incredibly quick to respond & helpful, ensuring to troubleshoot through any issue until the problem is solved. Highly recommend their team & services for any company, big or small.

Professional IT Support Services

Focus On Your Business, Not Your Tech

Your computers run faster. Your network stays secure. Your team stays productive.

When your technology works the way it should, you stop losing time to crashes, slowdowns, and security scares. You stop wondering if your data is safe or if your systems will hold up during busy periods.

Instead, you get reliable performance that lets you focus on what matters most – growing your business and serving your customers. Your IT becomes invisible in the best way possible, supporting your goals instead of creating obstacles.

Pomona Business IT Support

Local IT Experts Who Get It

IT Pros Management has been keeping Pomona businesses running smoothly for years. We understand the unique challenges local companies face and know how to solve them quickly.

Our team focuses on preventing problems before they happen while staying ready to jump in when you need immediate help. We work with businesses of all sizes, from small offices to growing companies that need scalable IT solutions.

IT Support Process

Simple Support That Actually Works

First, we assess your current setup to identify potential issues and improvement opportunities. This includes checking your network security, backup systems, and overall performance.

Next, we implement monitoring tools that watch your systems around the clock. When something needs attention, we often fix it before you even notice there was a problem.

When you do need help, you get a real person who understands your business. No phone trees or overseas call centers – just direct access to technical experts who can solve your problems quickly and explain what happened in plain English.

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Complete IT Support Solutions

Everything Your Business Needs

You get comprehensive network monitoring, regular maintenance, and immediate troubleshooting when issues arise. Our service includes both remote support for quick fixes and on-site visits when hands-on work is needed.

Security management keeps your data protected with regular updates, threat monitoring, and backup verification. You also get strategic planning help for technology upgrades and growth planning.

Many Pomona businesses discover they can eliminate costly downtime while actually reducing their overall IT expenses. Our proactive approach prevents small issues from becoming expensive emergencies.

How quickly can you respond when we have an IT emergency?

Response times depend on your service level, but most urgent issues get attention within 15-30 minutes. For critical problems that stop business operations, we prioritize immediate response. Our monitoring systems often catch and resolve issues before they become emergencies, but when you need help fast, you get it. Remote support handles many problems instantly, while on-site visits are scheduled based on urgency and service agreement terms.

What's included in your IT support services for small businesses?

Our IT support services typically include network monitoring, regular maintenance, security management, backup oversight, and troubleshooting support. You get both remote assistance for quick fixes and on-site support when needed. Our service covers servers, workstations, network equipment, and business applications. Many clients also receive strategic guidance on technology decisions, vendor management, and planning for growth or upgrades.

Do you provide 24/7 monitoring and support?

Yes, our monitoring systems watch your network and servers around the clock, even when your office is closed. This catches potential problems early and often resolves them automatically. For after-hours emergencies, support availability depends on your service agreement level. Most businesses find that our proactive monitoring prevents the majority of issues that would otherwise require emergency calls, but critical support is available when truly needed.

How much does professional IT support cost compared to hiring staff?

Professional IT support typically costs significantly less than hiring full-time IT staff, especially when you factor in salary, benefits, training, and turnover costs. You get access to our team of specialists instead of relying on one person. The exact cost depends on your business size, complexity, and service level needs. Most Pomona businesses find they save money while getting better coverage and expertise than they could afford with internal staff.

Can you help with both Mac and PC environments?

Yes, we handle mixed environments with both Mac and PC systems. Our team works with various operating systems, business applications, and network configurations. Whether you have all Windows machines, all Macs, or a combination, we can provide consistent support and ensure everything works together properly. This includes mobile device integration and cloud service management across different platforms.

What happens if you can't fix our problem remotely?

When remote support can’t resolve an issue, we schedule on-site visits based on urgency and your service agreement. For critical problems, same-day visits are often possible. Our technician arrives with diagnostic tools and replacement parts when needed. If the problem requires specialized equipment or extended repair time, we’ll coordinate temporary solutions to minimize business disruption while permanent fixes are implemented.

Local Resources

Pomona, CA is located in Los Angeles county in California State