IT Support in Covina, CA

Your Technology Problems Stop Here

Fast, reliable IT support that keeps your Covina business running without the downtime headaches.

Hear from Our Customers

jasmine jacquez
21:42 11 May 23
Working with IT Pros has been an absolute pleasure. Their team is not only knowledgeable in their field but also dedicated to providing top-notch service and support. I'd definitely recommend.
Nik Bars
20:16 04 May 23
IT Pros has always been responsive and able to resolve my issues in a timely manner whenever I've had computer issues come up. They have a great team and I'd definitely recommend them!
Maral Ishkanian
22:43 25 Apr 23
I contacted Alejandra Andrade to help resolve issues, including not receiving emails, in connection with our new email account. Alejandra made the impossible happen by digging deep into the issues and finding a solution that worked for our team. Thank you Alejandra and IT Pros for your excellent service!
Enrique Vizcaino
23:25 24 Apr 23
IT Pros gets the job done. in terms of the handful of requests I've made to the team, all of them were addressed accordingly. The turnaround was so fast on some of my tech problems that I missed some of their calls. They responded that quickly! In a good way, they're present to help. There was a system issue that affected many people besides me. Even though this concern took a bit longer to get fixed, I'm glad it was completely taken care of with no further maintenance needed. The team is very supportive, always on time with their feedback, and always available. I have enjoyed working with this team and I can't stress enough how loyal they are.
Melissa Dudum-Maya
22:17 21 Apr 23
Lupe & the entire team at IT Pros Management are wonderful! Incredibly quick to respond & helpful, ensuring to troubleshoot through any issue until the problem is solved. Highly recommend their team & services for any company, big or small.

Professional IT Support Services

What Working Technology Actually Looks Like

Your systems run smoothly because someone’s actually watching them. Problems get caught and fixed before they crash your day. Your team stays productive instead of waiting around for fixes.

When something does break, you get help fast. No more sitting on hold or waiting days for callbacks. Your business keeps moving because your technology works the way it should.

You stop worrying about the next computer crash or network failure. Instead, you focus on what you do best while your IT infrastructure handles itself in the background.

Covina Business IT Support

We Actually Understand Covina Businesses

We’ve been keeping Covina businesses running smoothly for years. We know the local market, the common technology challenges, and what it takes to keep operations moving.

We’re not the cheapest option, and that’s intentional. You’re investing in fewer emergencies, less downtime, and technology that actually supports your business goals instead of creating constant problems.

We handle everything from daily maintenance to emergency repairs, so you can focus on running your business instead of managing IT headaches.

IT Support Process

Here's How We Keep You Running

We start by understanding your current setup and identifying potential problems before they happen. Our monitoring systems watch your network 24/7, catching issues while they’re still small and fixable.

When you need help, you get a real person who knows your system. No transferring between departments or explaining your problem multiple times. We handle remote fixes when possible and show up on-site when hands-on work is needed.

Regular maintenance keeps everything updated and secure. We handle patches, backups, and system optimization so your technology stays current and protected. You get monthly reports showing what we’ve done and what’s coming next.

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IT Maintenance Services

What You Get With Our Support

You get proactive monitoring that catches problems early, plus fast response when issues do come up. Our help desk handles everything from password resets to complex network troubleshooting.

Regular system maintenance includes security updates, backup verification, and performance optimization. We also provide strategic planning to make sure your technology grows with your business instead of holding it back.

On-site support covers hardware installation, network setup, and anything that requires hands-on work. Remote support handles most day-to-day issues quickly without disrupting your workspace.

Nationwide IT Support Services | IT Pros Management
Emergency issues get attention within 15 minutes during business hours. Non-emergency requests typically get handled within 2-4 hours. We prioritize based on business impact, so server crashes get immediate attention while routine requests follow normal scheduling. Our local Covina presence means on-site visits happen the same day for urgent problems. You’re not waiting until next week for critical fixes.
You get help desk support, proactive monitoring, regular maintenance, and security management. This includes handling user issues, keeping systems updated, managing backups, and monitoring network performance. We also provide strategic planning to align your technology with business goals. On-site support covers hardware issues, installations, and complex troubleshooting that can’t be handled remotely.
We offer 24/7 monitoring and emergency support for critical systems. Business hours support covers routine requests and non-emergency issues. After-hours emergency support is available for server failures, security incidents, and other problems that can’t wait until morning. The level of after-hours coverage depends on your service plan and business needs.
Costs depend on your business size, technology complexity, and support level needed. Most small businesses find our managed services cost less than hiring one full-time IT person, while getting access to an entire team of specialists. We provide transparent pricing without hidden fees. A consultation helps determine the right service level and associated costs for your specific situation.
Yes, we handle both remote and on-site support depending on what the situation requires. Many issues get resolved remotely, which is faster and more cost-effective. Hardware problems, network installations, and complex troubleshooting often require on-site visits. Our local Covina location means quick response times for hands-on work when needed.
We start with an assessment of your current systems to identify immediate risks and improvement opportunities. Critical security issues get addressed first, followed by performance and reliability improvements. We prioritize changes based on business impact and budget, so you’re not forced into expensive overhauls all at once. The goal is steady improvement that supports your business growth without major disruptions.