IT Support in Claremont, CA

Technology That Actually Works for Your Business

Fast, reliable IT support that keeps your Claremont business running smoothly without the technical headaches.

Hear from Our Customers

IT Pros Management Inc | IT Services | Cybersecurity

5.0

21:42 11 May 23

Working with IT Pros has been an absolute pleasure. Their team is not only knowledgeable in their field but also dedicated to providing top-notch service and support. I'd definitely recommend.

Nik Bars

20:16 04 May 23

IT Pros has always been responsive and able to resolve my issues in a timely manner whenever I've had computer issues come up. They have a great team and I'd definitely recommend them!

Maral Ishkanian

22:43 25 Apr 23

I contacted Alejandra Andrade to help resolve issues, including not receiving emails, in connection with our new email account. Alejandra made the impossible happen by digging deep into the issues and finding a solution that worked for our team. Thank you Alejandra and IT Pros for your excellent service!

Enrique Vizcaino

23:25 24 Apr 23

IT Pros gets the job done. in terms of the handful of requests I've made to the team, all of them were addressed accordingly. The turnaround was so fast on some of my tech problems that I missed some of their calls. They responded that quickly! In a good way, they're present to help. There was a system issue that affected many people besides me. Even though this concern took a bit longer to get fixed, I'm glad it was completely taken care of with no further maintenance needed. The team is very supportive, always on time with their feedback, and always available. I have enjoyed working with this team and I can't stress enough how loyal they are.

Melissa Dudum-Maya

22:17 21 Apr 23

Lupe & the entire team at IT Pros Management are wonderful! Incredibly quick to respond & helpful, ensuring to troubleshoot through any issue until the problem is solved. Highly recommend their team & services for any company, big or small.

Professional IT Support Services

What Reliable Technology Really Looks Like

Your systems work when you need them. Your team stays productive instead of waiting for fixes. Your network runs fast enough that nobody complains about slow internet.

You’re not dealing with surprise breakdowns that cost you customers and stress. You’re not scrambling to find someone who can resolve problems you don’t understand. Your technology supports your business instead of holding it back.

When issues do come up, they get handled quickly by people who know what they’re doing. You get back to focusing on what you do best while your IT infrastructure handles itself in the background.

Claremont Business IT Support

We Handle Technology So You Don't Have To

We’ve been keeping Claremont businesses connected and productive for years. We work with companies that need their technology to be reliable but don’t want to become IT consultants themselves.

You get experienced technicians who understand how small and mid-sized businesses actually use technology. We’re not trying to sell you equipment you don’t need or services that don’t make sense for your situation.

We’re the team that answers when you call and fixes things the right way the first time. Local service means we understand your business environment and can be there when you need us most.

IT Support Process

Simple Support That Actually Makes Sense

We begin by assessing how your business utilizes technology and identifying the areas of difficulty. No complicated assessments or sales pitches—just a transparent look at what’s working and what isn’t.

Most problems get resolved remotely through secure connections to your systems. Our technicians can diagnose issues, install updates, and fix software problems without disrupting your day. When on-site work is needed, we schedule it at times that work for your business.

You get proactive monitoring that catches problems before they become emergencies. Regular maintenance keeps your systems running smoothly, and you always know what’s happening with your technology through clear communication about any work we perform.

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Complete IT Support Services

Everything You Need for Reliable Technology

You get 24/7 system monitoring that alerts us to problems before they affect your work. Remote support handles most issues immediately, while on-site service takes care of hardware problems and installations.

Network support keeps your internet and internal systems running at full speed. We handle server maintenance, backup verification, and security updates that protect your business data. Help desk support means your team has someone to call when they need technical assistance.

Claremont businesses choose us because we understand the balance between getting excellent technology support and not overspending on services you don’t need. You receive dependable systems, expeditious problem resolution, and the reassurance that comes from having skilled IT professionals monitoring your technology infrastructure.

How quickly do you respond to IT support requests in Claremont?

Most remote support requests get handled within 15-30 minutes during business hours. For urgent issues that affect your ability to serve customers or complete critical work, we prioritize those calls and typically have someone working on the problem within minutes. On-site visits for hardware problems or installations are usually scheduled within 24 hours, though emergency situations get same-day response when possible. We recognize that when your technology malfunctions, it disrupts your business operations, which is why we expedite our response to restore your business’s functionality.

What types of businesses do you provide IT support for?

We work with small to mid-sized businesses in Claremont that rely on computers, networks, and internet connectivity for their daily operations. This includes professional services like law firms and accounting practices, healthcare offices, retail businesses, restaurants, and educational organizations. Whether you have 5 computers or 50, if you need reliable technology support without the cost of hiring full-time IT staff, we can help. We’re experienced with the technology challenges that growing businesses face and can scale our services as your company expands.

Do you offer both remote and on-site IT support?

Yes, we provide both remote and on-site technical support depending on what the situation requires. Many problems can be resolved remotely through secure connections to your systems—things like software issues, network configuration, updates, and troubleshooting. This is often faster and more convenient since we can start working on the problem immediately. For hardware installations, physical repairs, or situations where hands-on work is needed, we’ll schedule an on-site visit. Most of our clients find that about 70% of their support needs can be handled remotely, with on-site visits reserved for the issues that truly require physical presence.

What's included in your IT maintenance services?

Our IT maintenance services include regular system updates, security patch management, antivirus monitoring, backup verification, and performance optimization. We proactively monitor your network and servers to catch potential problems before they cause downtime. The process includes checking disk space, monitoring system performance, updating software, and verifying your security systems are working properly. We also perform regular maintenance on your network equipment and servers to keep everything running smoothly. The goal is to prevent problems rather than just fix them after they happen, which saves you time, money, and frustration.

How do you handle IT emergencies outside of business hours?

We offer 24/7 monitoring for critical systems, and emergency support is available for situations that significantly impact your business operations. If your email server goes down, your network fails, or you have a security incident, you can reach us outside normal business hours. We understand that some businesses can’t afford to wait until the next day for critical IT problems to be resolved. Emergency response times vary depending on the severity of the issue, but we prioritize situations where your business is completely down or you’re unable to serve customers due to technology failures.

What are your IT support pricing options for Claremont businesses?

We offer both monthly managed IT support plans and per-incident pricing, depending on what works better for your business. Monthly plans include proactive monitoring, regular maintenance, and a set amount of support time each month at a predictable cost. This works well for businesses that want consistent IT support without surprise bills. Per-incident pricing is This service is available for companies that prefer to pay only when they require assistance. We’ll discuss your technology needs and usage patterns to recommend the most cost-effective approach. All pricing is transparent with no hidden fees, and we’ll explain exactly what’s included before you commit to any service agreement.

Local Resources

Claremont, CA is located in Los Angeles county in California State