IT Services in Long Beach, CA

Technology That Actually Works For You

Stop fighting your computers and start growing your business with reliable IT support.

Hear from Our Customers

IT Pros Management Inc | IT Services | Cybersecurity

5.0

21:42 11 May 23

Working with IT Pros has been an absolute pleasure. Their team is not only knowledgeable in their field but also dedicated to providing top-notch service and support. I'd definitely recommend.

Nik Bars

20:16 04 May 23

IT Pros has always been responsive and able to resolve my issues in a timely manner whenever I've had computer issues come up. They have a great team and I'd definitely recommend them!

Maral Ishkanian

22:43 25 Apr 23

I contacted Alejandra Andrade to help resolve issues, including not receiving emails, in connection with our new email account. Alejandra made the impossible happen by digging deep into the issues and finding a solution that worked for our team. Thank you Alejandra and IT Pros for your excellent service!

Enrique Vizcaino

23:25 24 Apr 23

IT Pros gets the job done. in terms of the handful of requests I've made to the team, all of them were addressed accordingly. The turnaround was so fast on some of my tech problems that I missed some of their calls. They responded that quickly! In a good way, they're present to help. There was a system issue that affected many people besides me. Even though this concern took a bit longer to get fixed, I'm glad it was completely taken care of with no further maintenance needed. The team is very supportive, always on time with their feedback, and always available. I have enjoyed working with this team and I can't stress enough how loyal they are.

Melissa Dudum-Maya

22:17 21 Apr 23

Lupe & the entire team at IT Pros Management are wonderful! Incredibly quick to respond & helpful, ensuring to troubleshoot through any issue until the problem is solved. Highly recommend their team & services for any company, big or small.

Managed IT Services Long Beach

Your Technology Problems, Finally Solved

You know the drill. Your server crashes right before a big presentation. Your email goes down when you’re trying to close a deal. Your network crawls to a halt just when everyone needs to be productive.

Here’s what changes when your IT actually works. Your employees stop complaining about slow computers. You sleep better knowing your data is protected and backed up. Your monthly IT costs become predictable instead of panic-inducing surprises.

Your business runs smoother because your technology supports your goals instead of fighting them. You get time back to focus on what you do best while we handle what we do best.

Long Beach IT Support Company

We Know Long Beach Business Technology

We’ve been keeping Long Beach businesses running smoothly for years. We understand the unique challenges facing companies in our area, from port logistics operations to healthcare practices to growing professional services firms.

We’re not the cheapest option, and that’s intentional. You’re investing in fewer emergencies, less downtime, and technology that actually helps your business grow. Our team stays current with the latest security threats and technology trends so you don’t have to.

IT Support Process Long Beach

How We Keep Your Business Running

First, we assess your current setup and identify the biggest risks to your operations. No sales pitch, just an honest evaluation of where you stand and what needs attention first.

Next, we implement monitoring and security measures that catch problems before they impact your day. Our systems watch your network 24/7, identifying issues while you sleep so they’re resolved before you arrive at the office.

When you do need help, our help desk responds fast. Real technicians who know your setup, not a call center reading scripts. We fix issues quickly and explain what happened so you understand what we’re doing with your technology investment.

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Business IT Solutions Long Beach

Complete IT Management For Your Business

Our managed IT services cover everything your business needs to stay operational and secure. Network management keeps your systems running fast and reliably. Cybersecurity services protect against the threats that could shut you down or cost you customers’ trust.

Cloud computing solutions give you flexibility to work from anywhere while keeping your data secure and accessible. Our IT consulting helps you make smart technology decisions that support your business goals instead of just adding complexity.

You get proactive maintenance that prevents problems, rapid help desk support when you need it, and strategic planning that aligns your technology with where your business is heading.

How quickly do you respond when we have an IT emergency?

Our standard response time for critical issues is within one hour during business hours, often much faster. For after-hours emergencies, we respond within two hours. Critical issues include server failures, network outages, or security incidents that stop your business operations. We prioritize based on business impact, so if your entire office can’t work, you get our immediate attention. Non-critical requests like password resets or software installations are handled within four hours during business days.

What's included in your managed IT services pricing?

Our managed services include 24/7 network monitoring, regular maintenance and updates, help desk support, cybersecurity protection, and monthly reporting on your systems’ health. You also get proactive patch management, backup monitoring, and basic consulting on technology decisions. What’s not included are major hardware purchases, software licensing, or project work like office moves or major system upgrades. We quote those separately so you know exactly what you’re paying for and can budget accordingly.

Do you work with businesses that already have some IT staff?

Absolutely. Many of our Long Beach clients have internal IT people who handle day-to-day user support while we manage the infrastructure, security, and strategic planning. This gives your IT person backup when they’re overwhelmed or on vacation, plus access to specialized expertise they might not have. We work as an extension of your team, not a replacement. Your IT staff gets our support for complex issues while you get the peace of mind that comes with enterprise-level monitoring and security.

How do you handle cybersecurity for small businesses?

We implement multiple layers of protection including advanced firewalls, email security, endpoint protection on all devices, and employee security training. Our monitoring systems watch for suspicious activity 24/7 and respond immediately to potential threats. We also ensure your backups are secure and tested regularly, because even with the best protection, having a solid recovery plan is essential. Monthly security reports show you what we’re blocking and what risks we’re managing so you understand the value of your security investment.

Can you help us move to cloud-based systems?

Yes, cloud migration is one of our core services. We start by evaluating which systems make sense to move and which should stay on-premises based on your specific needs, compliance requirements, and costs. Then we plan the migration to minimize downtime and ensure your data stays secure throughout the process. We handle everything from email systems and file storage to specialized business applications. The goal is giving you more flexibility and often lower costs while maintaining the security and reliability your business requires.

What happens if you can't fix our problem remotely?

We dispatch a technician to your Long Beach location the same day for critical issues, next business day for non-critical problems. Our remote tools handle about 80% of issues, but when we need hands-on access, we don’t make you wait. Our local technicians know your systems because they’ve worked on them before, so they arrive prepared with the right parts and knowledge. On-site visits are included in our managed services for most issues, though major hardware failures requiring new equipment are quoted separately.

Local Resources

Long Beach, CA is located in Los Angeles county in California State