IT Services in East Pasadena, CA

Technology That Actually Works for Your Business

Stop fighting with your computers and start focusing on what you do best.

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Hear from Our Customers

jasmine jacquez
21:42 11 May 23
Working with IT Pros has been an absolute pleasure. Their team is not only knowledgeable in their field but also dedicated to providing top-notch service and support. I'd definitely recommend.
Nik Bars
20:16 04 May 23
IT Pros has always been responsive and able to resolve my issues in a timely manner whenever I've had computer issues come up. They have a great team and I'd definitely recommend them!
Maral Ishkanian
22:43 25 Apr 23
I contacted Alejandra Andrade to help resolve issues, including not receiving emails, in connection with our new email account. Alejandra made the impossible happen by digging deep into the issues and finding a solution that worked for our team. Thank you Alejandra and IT Pros for your excellent service!
Enrique Vizcaino
23:25 24 Apr 23
IT Pros gets the job done. in terms of the handful of requests I've made to the team, all of them were addressed accordingly. The turnaround was so fast on some of my tech problems that I missed some of their calls. They responded that quickly! In a good way, they're present to help. There was a system issue that affected many people besides me. Even though this concern took a bit longer to get fixed, I'm glad it was completely taken care of with no further maintenance needed. The team is very supportive, always on time with their feedback, and always available. I have enjoyed working with this team and I can't stress enough how loyal they are.
Melissa Dudum-Maya
22:17 21 Apr 23
Lupe & the entire team at IT Pros Management are wonderful! Incredibly quick to respond & helpful, ensuring to troubleshoot through any issue until the problem is solved. Highly recommend their team & services for any company, big or small.
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Managed IT Services East Pasadena

Your Technology Problems, Finally Solved

You know that sinking feeling when your server crashes at the worst possible moment. Or when you’re staring at a frozen screen while a client waits on the phone. Those days are behind you.

With proper IT management, your systems run smoothly in the background. Your team stays productive. Your data stays secure. And you get back to running your business instead of troubleshooting technology.

Think about it: when was the last time you worried about your electricity or water? That’s how your IT should feel. Reliable, consistent, and there when you need it. No more panic calls to fix what broke. No more wondering if your backup actually works. Just technology that supports your business goals instead of getting in the way.

IT Support East Pasadena

Local IT Experts You Can Count On

IT Pros Management has been keeping East Pasadena businesses running smoothly for years. We understand the unique challenges local companies face, from managing remote work setups to protecting sensitive client data.

What sets us apart is simple: we actually answer the phone when you call. No phone trees, no waiting for callbacks from overseas support centers. Just local technicians who know your business and can be there when you need us.

We focus on proactive solutions rather than reactive fixes. We monitor your systems around the clock, catch problems before they impact your business, and keep your technology updated and secure.

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IT Consulting East Pasadena

How We Keep Your Business Running

First, we conduct a thorough assessment of your current technology setup. We identify vulnerabilities, outdated systems, and areas where you’re losing productivity. You get a clear picture of where you stand and what needs attention.

Next, we implement monitoring and security systems that work behind the scenes. Your network gets 24/7 surveillance for threats, performance issues, and potential failures. Most problems get resolved before you even know they existed.

When issues do arise, our response is immediate. Our local team can often fix problems remotely within minutes. For situations requiring on-site support, our technicians arrive quickly with the tools and knowledge needed to get you back up and running. You’re never left wondering when help will arrive or how long repairs will take.

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Business IT Solutions East Pasadena

Complete IT Management for Your Business

Our service includes everything you need to keep your technology running smoothly. Network management ensures your internet and internal systems stay fast and reliable. Cybersecurity monitoring protects against threats that could shut down your business or compromise client data.

Cloud computing solutions give your team flexibility to work from anywhere while keeping your data secure and accessible. Regular maintenance and updates prevent the small issues that turn into major headaches. When hardware needs replacement or upgrades, you get expert guidance on what actually makes sense for your business.

Help desk support means your team always has someone to call when they’re stuck. Whether it’s a password reset, software question, or equipment malfunction, our knowledgeable technicians provide quick solutions. You get predictable monthly costs instead of surprise repair bills, making it easier to budget and plan for the future.

Response time depends on the severity of your issue, but most problems get addressed within 15 minutes through remote support. For situations requiring on-site visits, our technicians typically arrive within 2-4 hours during business hours. Emergency situations that completely shut down your business get immediate priority, often with same-day resolution. Our goal is minimizing downtime so your team can stay productive and your clients aren’t impacted by technology problems.
Our managed IT services cover network monitoring, cybersecurity protection, regular maintenance, help desk support, and strategic planning for technology upgrades. Your systems get monitored 24/7 for performance issues and security threats. Software updates and patches happen automatically to keep everything secure and running smoothly. When your team needs help, they can call or email for quick support on any technology question. You also get quarterly reviews to discuss upcoming needs and plan for growth.
Data protection involves multiple layers of security working together. Advanced firewall systems block malicious traffic before it reaches your network. Email filtering catches phishing attempts and malware before they hit employee inboxes. Regular security monitoring watches for unusual activity that might indicate a breach. Automated backups ensure your data stays safe even if something goes wrong. Employee training helps your team recognize and avoid common security risks that could compromise your business information.
Cloud migration is handled step-by-step to minimize disruption to your daily operations. First, we evaluate which applications and data make sense to move to the cloud. Then we create a migration plan that keeps your business running throughout the transition. Training ensures your team knows how to use new cloud-based tools effectively. Ongoing support helps optimize your cloud setup for better performance and cost savings as your needs change over time.
Outdated systems get evaluated to determine what can be improved versus what needs replacement. Often, strategic upgrades and proper configuration can extend the life of existing equipment while dramatically improving performance. When replacement is necessary, you get recommendations based on your actual business needs rather than the most expensive options. The transition process is planned to minimize downtime, with old and new systems running parallel when possible until everything is working smoothly.
IT service costs vary based on your business size, technology complexity, and specific needs. Most East Pasadena businesses find that managed IT services cost significantly less than hiring full-time IT staff, while providing better coverage and expertise. Pricing is typically structured as predictable monthly fees, making budgeting easier and eliminating surprise repair bills. A consultation can provide specific pricing based on your current setup and requirements, with no obligation to move forward.