IT Services in Duarte, CA

Technology That Actually Works for Your Business

Stop fighting with unreliable systems and start focusing on what you do best.

Hear from Our Customers

IT Pros Management Inc | IT Services | Cybersecurity

5.0

21:42 11 May 23

Working with IT Pros has been an absolute pleasure. Their team is not only knowledgeable in their field but also dedicated to providing top-notch service and support. I'd definitely recommend.

Nik Bars

20:16 04 May 23

IT Pros has always been responsive and able to resolve my issues in a timely manner whenever I've had computer issues come up. They have a great team and I'd definitely recommend them!

Maral Ishkanian

22:43 25 Apr 23

I contacted Alejandra Andrade to help resolve issues, including not receiving emails, in connection with our new email account. Alejandra made the impossible happen by digging deep into the issues and finding a solution that worked for our team. Thank you Alejandra and IT Pros for your excellent service!

Enrique Vizcaino

23:25 24 Apr 23

IT Pros gets the job done. in terms of the handful of requests I've made to the team, all of them were addressed accordingly. The turnaround was so fast on some of my tech problems that I missed some of their calls. They responded that quickly! In a good way, they're present to help. There was a system issue that affected many people besides me. Even though this concern took a bit longer to get fixed, I'm glad it was completely taken care of with no further maintenance needed. The team is very supportive, always on time with their feedback, and always available. I have enjoyed working with this team and I can't stress enough how loyal they are.

Melissa Dudum-Maya

22:17 21 Apr 23

Lupe & the entire team at IT Pros Management are wonderful! Incredibly quick to respond & helpful, ensuring to troubleshoot through any issue until the problem is solved. Highly recommend their team & services for any company, big or small.

Managed IT Services Duarte

What Reliable Technology Really Looks Like

Your employees clock in and their computers actually start. Your email works when you need it. Your files are where you left them, backed up and secure.

When technology works the way it should, you stop thinking about it. No more wondering if today’s the day your server crashes. No more explaining to frustrated customers why your systems are down again.

You get predictable monthly costs instead of surprise repair bills. Your team stays productive instead of waiting around for fixes. And you sleep better knowing your business data is protected from the cyber threats that shut down companies every single day.

IT Support Company Duarte

We Know Duarte Business Technology

We’ve been keeping Duarte businesses running smoothly for years. We understand the unique challenges local companies face, from budget constraints to growth spurts that outpace your current systems.

We’re not the cheapest option, and that’s intentional. You’re investing in fewer emergencies, less downtime, and the kind of proactive support that prevents problems instead of just fixing them after they’ve already cost you money.

Our team lives and works in this community. When you call, you’re talking to people who understand your business environment and respond accordingly.

IT Consulting Process Duarte

Simple Process, Reliable Results

We start with a comprehensive assessment of your current technology setup. No sales pitch, just an honest evaluation of what’s working, what isn’t, and what could be putting your business at risk.

From there, we create a management plan that fits your budget and business needs. This includes proactive monitoring, regular maintenance, security updates, and backup verification. Most problems get caught and fixed before you even know they existed.

When issues do arise, our help desk responds quickly. You get real people who understand your setup, not a call center reading from scripts. We handle everything from password resets to server emergencies, so your team can stay focused on serving your customers.

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Business IT Solutions Duarte

Complete IT Management Under One Roof

Our managed IT services cover everything your business needs to stay operational and secure. Network management keeps your systems running smoothly. Cybersecurity services protect against ransomware, data breaches, and other threats that target businesses just like yours.

Cloud computing solutions give you the flexibility to work from anywhere while keeping your data secure and accessible. Our IT help desk handles day-to-day support issues quickly, while our project management team tackles larger initiatives like system upgrades or office relocations.

You also get regular reporting that shows exactly how your technology is performing and where we’re adding value. No technical jargon, just clear information about your systems’ health and security status.

How quickly do you respond to IT emergencies in Duarte?

For critical issues that stop your business from operating, we respond within 15 minutes during business hours and within one hour after hours. Our goal is to get you back up and running as quickly as possible, not just acknowledge that there’s a problem. We keep local technicians available specifically for urgent situations, and our remote monitoring often catches problems before they become emergencies. Most of our clients find that true emergencies become rare once we implement proactive monitoring and maintenance.

What's included in your managed IT services pricing?

Our managed services include 24/7 network monitoring, regular maintenance and updates, help desk support, cybersecurity management, and data backup monitoring. You also get monthly reporting and quarterly business reviews to discuss your technology needs. Pricing is fixed monthly, so you won’t get surprise bills for routine support. Hardware replacement and major projects are quoted separately, but we always discuss costs upfront. The goal is predictable technology expenses that fit your budget, not hidden fees that show up later.

Do you work with businesses that already have some IT support?

Yes, we can work alongside your existing IT resources or gradually take over more responsibilities as needed. Many of our clients started with partial support while they transitioned from their previous provider or internal IT person. We’re flexible about how much you want us to handle, whether that’s filling specific gaps in your current support or managing everything. The transition process is designed to be smooth, with plenty of documentation and communication to ensure nothing falls through the cracks.

How do you protect our business from cybersecurity threats?

We implement multiple layers of protection including advanced firewall management, email security filtering, endpoint protection on all devices, and regular security awareness training for your team. We also monitor for suspicious activity 24/7 and maintain current backups that are tested regularly. Our approach focuses on prevention first, but we also have incident response procedures if something does get through. Cybersecurity isn’t a one-time setup – it requires ongoing attention as threats evolve, which is why it’s built into our managed services rather than treated as an add-on.

Can you help us move to cloud computing solutions?

Absolutely. We help businesses evaluate whether cloud solutions make sense for their specific situation, then handle the migration process if you decide to move forward. This includes everything from email and file storage to complete business applications. We work with major cloud providers like Microsoft 365 and Google Workspace, as well as specialized business applications. The key is making sure the transition happens smoothly without disrupting your daily operations, and that your team gets proper training on any new systems.

What happens if we outgrow our current technology setup?

We plan for growth from the beginning, so your technology can scale with your business rather than holding it back. This means choosing solutions that can handle more users, more data, and more complexity as you expand. When it is time to upgrade, we handle the planning and implementation to minimize disruption. We’ve helped many Duarte businesses navigate growth phases, from adding new locations to doubling their staff size. The goal is making sure your technology supports your growth instead of creating bottlenecks that slow you down.

Local Resources

Duarte, CA is located in Los Angeles county in California State