IT Services in Pasadena, CA

Technology That Actually Works for Your Business

Stop dealing with computer crashes, slow networks, and IT headaches that drain your time and money.

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Hear from Our Customers

jasmine jacquez
21:42 11 May 23
Working with IT Pros has been an absolute pleasure. Their team is not only knowledgeable in their field but also dedicated to providing top-notch service and support. I'd definitely recommend.
Nik Bars
20:16 04 May 23
IT Pros has always been responsive and able to resolve my issues in a timely manner whenever I've had computer issues come up. They have a great team and I'd definitely recommend them!
Maral Ishkanian
22:43 25 Apr 23
I contacted Alejandra Andrade to help resolve issues, including not receiving emails, in connection with our new email account. Alejandra made the impossible happen by digging deep into the issues and finding a solution that worked for our team. Thank you Alejandra and IT Pros for your excellent service!
Enrique Vizcaino
23:25 24 Apr 23
IT Pros gets the job done. in terms of the handful of requests I've made to the team, all of them were addressed accordingly. The turnaround was so fast on some of my tech problems that I missed some of their calls. They responded that quickly! In a good way, they're present to help. There was a system issue that affected many people besides me. Even though this concern took a bit longer to get fixed, I'm glad it was completely taken care of with no further maintenance needed. The team is very supportive, always on time with their feedback, and always available. I have enjoyed working with this team and I can't stress enough how loyal they are.
Melissa Dudum-Maya
22:17 21 Apr 23
Lupe & the entire team at IT Pros Management are wonderful! Incredibly quick to respond & helpful, ensuring to troubleshoot through any issue until the problem is solved. Highly recommend their team & services for any company, big or small.
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Managed IT Services Pasadena

Focus on Growing Your Business

Your employees stay productive instead of waiting for computers to load or networks to reconnect. You sleep better knowing your systems are monitored around the clock and your data stays protected from cyber threats.

No more surprise IT bills that blow up your budget. No more losing hours of work because nobody backed up your files properly. No more wondering if that suspicious email just infected your entire network.

You get predictable monthly costs, proactive problem-solving, and the peace of mind that comes from having real IT professionals watching over your technology. Your business runs smoother, your team works faster, and you can focus on what you do best instead of troubleshooting computer problems.

IT Support Company Pasadena

Local IT Experts You Can Count On

We’ve been keeping Pasadena businesses running smoothly for years. We understand the unique challenges local companies face, from older building infrastructure to the need for earthquake-resistant data protection.

Our certified technicians live and work in the community. When you call with an urgent problem, you’re not being routed to a call center across the country. You’re talking to someone who can be at your office quickly and knows your systems inside and out.

We’ve helped everyone from medical practices to law firms to manufacturing companies get their technology right. Our approach is simple: prevent problems before they happen, respond fast when they do, and always explain things in plain English.

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IT Infrastructure Management Process

How We Keep Your Systems Running

We start with a complete assessment of your current technology setup. This tells us what’s working, what’s not, and what’s likely to cause problems down the road. No surprises, no hidden issues waiting to crash your business.

Next, we implement 24/7 monitoring on all your critical systems. Our tools watch your network, servers, and workstations around the clock, catching issues before they impact your team. Most problems get fixed automatically or resolved before you even know they existed.

When something does need attention, you get immediate notification and fast response. For urgent issues, we’re typically on-site within hours. For routine maintenance and updates, we work during off-hours so your business never slows down. You always know what we’re doing and why it matters for your operations.

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Business IT Solutions Pasadena

Complete IT Services Under One Roof

Our managed IT services cover everything your business needs to stay operational and secure. You get proactive network management, cybersecurity protection, cloud computing solutions, and comprehensive help desk support all included in one predictable monthly fee.

We handle routine maintenance, software updates, security patches, and system monitoring so your technology stays current and protected. Our IT consulting services help you make smart decisions about upgrades, new software, and technology investments that actually improve your bottom line.

When problems arise, our help desk responds quickly with real solutions. No endless phone trees or technicians who don’t understand your business. You get direct access to experienced professionals who know your systems and can resolve issues fast. Plus, our disaster recovery planning ensures your data stays safe and your business keeps running even when unexpected problems hit.

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For critical issues that stop your business operations, we typically arrive on-site within 2-4 hours during business hours. Our local Pasadena presence means no waiting for technicians to drive across Los Angeles. For after-hours emergencies, we provide remote support immediately and can be on-site within a few hours if needed. Many problems get resolved remotely through our monitoring tools before they even impact your work, which is always our preferred approach.
Your monthly fee covers 24/7 network monitoring, regular maintenance and updates, cybersecurity protection, help desk support, and strategic IT planning. We also include routine tasks like software patches, antivirus management, backup monitoring, and system optimization. The goal is predictable costs with no surprise bills for standard IT maintenance. Additional services like major hardware installations or extensive project work are quoted separately, but day-to-day IT support is covered.
We implement multiple layers of cybersecurity protection including advanced firewalls, endpoint detection, email security, and regular security updates. Our monitoring systems watch for suspicious activity 24/7 and can respond to threats immediately. We also provide employee cybersecurity training because most breaches start with human error. Regular data backups ensure you can recover quickly if something does go wrong. Our approach focuses on prevention first, but we’re prepared to respond fast if threats get through.
Yes, we specialize in cloud migrations that actually make sense for your business. We evaluate your current systems, recommend the right cloud solutions, and handle the entire transition process. This includes moving your data safely, setting up new workflows, and training your team on any changes. Cloud computing can reduce your hardware costs, improve remote access, and make your data more secure, but it needs to be done right to avoid disruptions to your operations.
Absolutely. Most of our clients come to us with existing computers, servers, and network equipment. We assess what you currently have, determine what’s worth keeping, and integrate it into a comprehensive IT strategy. Often, your existing hardware just needs better management, monitoring, and maintenance to perform reliably. We’ll recommend replacements only when equipment is truly outdated or causing problems, and we always explain our reasoning clearly.
Remote work is standard now, and our IT services are designed to support employees wherever they work. We set up secure remote access to your business systems, provide cloud-based collaboration tools, and extend our help desk support to home offices. Our monitoring tools can track the health of remote computers and mobile devices, and we provide cybersecurity training specific to remote work risks. The goal is seamless technology whether your team is in the office, at home, or traveling.