IT Support in Sunrise Manor, NV

Your Technology Problems Solved Fast

Professional IT support that keeps your business running when technology tries to slow you down.

Hear from Our Customers

jasmine jacquez
21:42 11 May 23
Working with IT Pros has been an absolute pleasure. Their team is not only knowledgeable in their field but also dedicated to providing top-notch service and support. I'd definitely recommend.
Nik Bars
20:16 04 May 23
IT Pros has always been responsive and able to resolve my issues in a timely manner whenever I've had computer issues come up. They have a great team and I'd definitely recommend them!
Maral Ishkanian
22:43 25 Apr 23
I contacted Alejandra Andrade to help resolve issues, including not receiving emails, in connection with our new email account. Alejandra made the impossible happen by digging deep into the issues and finding a solution that worked for our team. Thank you Alejandra and IT Pros for your excellent service!
Enrique Vizcaino
23:25 24 Apr 23
IT Pros gets the job done. in terms of the handful of requests I've made to the team, all of them were addressed accordingly. The turnaround was so fast on some of my tech problems that I missed some of their calls. They responded that quickly! In a good way, they're present to help. There was a system issue that affected many people besides me. Even though this concern took a bit longer to get fixed, I'm glad it was completely taken care of with no further maintenance needed. The team is very supportive, always on time with their feedback, and always available. I have enjoyed working with this team and I can't stress enough how loyal they are.
Melissa Dudum-Maya
22:17 21 Apr 23
Lupe & the entire team at IT Pros Management are wonderful! Incredibly quick to respond & helpful, ensuring to troubleshoot through any issue until the problem is solved. Highly recommend their team & services for any company, big or small.

Business IT Support Services

Less Downtime, More Productivity

When your computer crashes at 2 PM on a Tuesday, you need someone who answers the phone and knows what they’re doing. You get back to work faster because the problem gets diagnosed correctly the first time.

Your team stops wasting time playing IT detective. No more guessing why the printer won’t connect or why the internet keeps dropping. You call, explain what’s happening, and get a solution that actually works.

Your systems stay updated and secure without you having to think about it. Regular maintenance catches problems before they shut down your operations. You focus on running your business while your technology just works the way it should.

Professional IT Support Team

We Fix What Others Can't

IT Pros Management has been keeping Sunrise Manor businesses running smoothly when their technology doesn’t cooperate. We’ve seen every type of IT problem you can imagine, and probably a few you haven’t.

We’re not the company that puts you on hold for twenty minutes or shows up three days later. When you call, you get someone who understands your problem and knows how to fix it.

Our team handles everything from simple password resets to convoluted network issues. We work with businesses that need their technology to work right now, not eventually.

IT Support Process

Simple Process, Fast Results

You call or email when something isn’t working right. We ask a few questions to understand what’s happening and how urgent the situation is. Most problems get resolved remotely while you stay on the line.

If we need to see your equipment in person, we schedule a time that works for your business. We show up when we say we will and bring the tools needed to fix the problem correctly.

For ongoing support, we set up monitoring on your systems to catch issues before they cause problems. You get regular updates on your system health and recommendations for improvements. When something needs attention, you know about it before it affects your work.

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Complete IT Support Services

Everything Your Business Technology Needs

You get help desk support when problems pop up during business hours. Remote troubleshooting handles most issues without anyone needing to visit your office. When hands-on work is required, on-site service gets your systems back online quickly.

Network support keeps your internet, email, and file sharing working properly. Regular maintenance updates your software, checks your security, and optimizes system performance. 24/7 monitoring watches for problems even when your office is closed.

Security services protect your business data from threats and promote your systems stay compliant with industry requirements. We handle everything from virus removal to backup verification, so you don’t have to worry about losing important information.

Nationwide IT Support Services | IT Pros Management
Response time depends on how critical your issue is. For emergencies that shut down your business operations, we respond within 15 minutes during business hours. Non-critical issues typically get addressed within 2-4 hours. We answer our phones during business hours, not an automated system that puts you in a queue. If you’re dealing with a server crash or network outage, you talk to a technician immediately who can start working on your problem right away.
Yes, we handle problems both ways depending on what makes sense for your situation. Remote support fixes about 80% of common IT issues faster than scheduling an on-site visit. We can access your systems securely to troubleshoot software problems, update settings, or walk you through solutions. When we need to physically work on hardware, replace equipment, or set up new systems, we schedule on-site service at your location in Sunrise Manor.
We work with small to medium businesses that need reliable IT support without hiring full-time IT staff. This includes medical offices, law firms, retail stores, restaurants, construction companies, and professional service businesses. Our clients typically have 5-50 employees and rely on computers, networks, and business software for daily operations. We understand that every business has different technology needs and budget constraints, so we customize our support accordingly.
IT support costs depend on how much help you need and how elaborate your systems are. Most small businesses spend less on our monthly support than they would pay one full-time IT employee for a single week. We offer both pay-per-incident support for occasional problems and monthly plans for businesses that want ongoing coverage. Monthly plans include regular maintenance, monitoring, and priority support when issues arise. We’ll assess your current setup and recommend the most cost-effective approach for your situation.
We provide 24/7 support for critical business systems that can’t afford to stay down overnight or on weekends. This includes servers, networks, and essential business applications that your operations depend on. Emergency support covers situations like server crashes, network outages, or security breaches that need immediate attention. For routine issues that can wait until business hours, we handle those during normal support times to keep costs reasonable for smaller businesses.
Cybersecurity and data protection are essential parts of our IT support services. We set up and monitor backup systems to verify your business data gets protected automatically. This includes testing backups regularly to make sure they actually work when you need them. We also handle security updates, antivirus management, and network monitoring to prevent cyber threats. If you do experience a security incident, we respond quickly to contain the problem and restore your systems safely.